Clients & Testimonials

Boom Retail (formerly Boom! Merchandising Services) has worked with Shopping Centres, Centre Management, retail owners, national chains, and large corporations for over 20 years. We have developed a consistent track record in improving performance and creating long-term relationships with our clients in Australia, New Zealand, USA, and Asia.

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QIC Head Office Marketing & Development Greenbank Shopping Centre Sydenam Mall Christchurch NSW
LaSalle Investments Warwick QLD Council Greenwood Plaza North Sydney NSW
Dexus Group Tweed City Stanthorpe Council Southern Downs Neeta City Mall
Lend Lease Headoffice Sydney Noosa Junction Noosa QLD Thakral Holding Limited Sydney NSW
South Bank Corporation Sunshine Grand Central Toowoomba Westpoint Shopping Centre Blacktown NSW
QIC Robina Town Centre Garden City Toowoomba Robina Town Centre Goldcoast QLD
Challenger Investments Mirvac Hyperdome Brisbane QLD
Jones Lange LaSalle Rockhampton Coast Council Westpoint Shopping Centre NSW
Property Solutions Pty Ltd Castle Hill Supa Centre Sydney Grand Central Toowoomba
Tweed City Tweed NSW Home Hub Castle Hill Sydney Bakehouse Quarter Sydney NSW
Stockland Burleigh Heads Stafford Shopping Centre Retail First Group Castle Towers Shopping Centre NSW
Stockland Cleveland Brisbane Visitors Centre /Soutbank Woodgrove Shopping Centre Victoria
Stockland Hervey Bay St. Ives Shopping Centre QLD Gardentown
Stockland Caloundra Centre Point Tamworth QIC National Office Brisbane QLD and Sydney
Big Top Shopping Centre - Container Development Business Enterprise Centre Ipswich Region Inc. Showcase On The Beach Coolangatta QLD
Mirvac Real Estate Avonhead Shopping Centre Canberra Centre Canberra
Stockland Hervey Bay Mount Gravatt The Village Ipswich City Council - QLD
Hyperdome Shopping Centre Centre Point Vintagroup - Sydney NSW
McGees Property Central Lakes Rode Road Shopping Centre QLD
Investa Property Group Barrington Shopping Centre Christchurch NZ Capalaba Central Shopping Centre QLD
Marina Mirage QLD Bush Inn Shopping Centre Christchurch NZ Channel Court Hobart Tasmania
Nundah Village Centre Place and Downtown Plaza Bunbury Shopping Centre, Bunbury WA
Kippa Ring Shopping Centre Coastland Shopping Centre Arkadia Group - Westpoint Shopping Village QLD
Home Hub Castle Hill Eastgate Shopping Centre Christchurch NZ McConaghy Retail Pty Ltd
Westpoint Shopping Centre Goldfields Shopping Centre NZ Toowoomba Plaza and Toowooba Ridge
CB Richard Ellis (CBRE) Hamilton Central Hamilton NZ Bunbury Forumn
Eastland - Melbourne Hornsby Shopping Centre Christch NZ Golden Grove Shopping Centre South Australia
Canberra Centre Canberra Livingstone Property Limited Aspley Village Brisbane QLD
Water Garden Melbourne Merivale Mall Christchurch NZ Charter HallThe Marketplace
Reading Newmarket QLD North City Ocean Village for Whistle Funds Mgt.
Calamvale Shopping Centre Northlands Christchurch NZ Calamvale Central
JLL Valley Metro Goodna Shopping Centre QLD Benowa Gardens Shopping Centre
The Barracks QLD Palm Beach Plaza Papamoa NZ Colliers International
Marketplace Gungahlin Canberra Palm Shopping Centre Domain Car Park Sydney
Woodgrove Shopping Centre VIC The Plaza, Queensgate Wesfarmers - Kmart Monee Ponds
Calamvale Marketplace QLD Riccarton Shopping Centre Christchurch NZ CBRE Richard Ellis
Benowa Gardens QLD Richmond Mall Christchurch NZ Centrepoint 
Gasworks Plaza Newstead  Forest Lakes QLD Sanctuary Cove Marine Village QLD
Capalaba Central Shopping Centre QLD Indooroopilly Shopping Centre  MPG Funds Management 
Golden Grove Shopping Centre  Bunbury Forumn Perth  Channel Court Tasmania
Challenger Investments Sydney NSW  Domain Car Park Sydney Post Office Square QLD 
QCCU Townsville  Goonellabah Village NSW Exceed Capital Management 
SSP Australia  Rocks Central NSW  Beaudesert Central QLD 
Beenleigh Shopping Centre QLD Central Lakes QLD Circle on Cavill 
Erina Fair Shopping Centre NSW Kawana Shopping Centre QLD Warick & Stanthorp Council - for main street tenants 


Helly Hanson – Texas Peak Optical Express Dragon Boat Chinese
La Z Boy Australia Instyle Fashion Seafood Hut
La Z Boy New Zealand Pharmacy First Pete’s Cafe
Zeiss Adelaide Broz Kebabs Natabella Cafe
Datec – Papua New Guinea Freechoice Tobbacco Cinderalla Jewellery
Bathroom Warehouse Payless Shoes Cute2Boot
Noni B Fashions Head Office Vision Extra PMA
AALARA Conference Westpac Hardy’s Vitamins
Pacific Retail Head Office Woolworths Calamvale Dolce Cafe
Sushi Tribe Australian Dental Care Readers R
Workers Wardrobe Black Rock Surf Il Cuore Resturant
Life Line Head Office Calamvale Bakery Noodel Xtra
Artland St. George Bank Leagues and Legends Sportwear
Darlin Gifts & Homewares Headoffice Big Shotz Art Gallery Modo Handbags
Essential Beauty Headoffice Australian Red Cross Store Builders Hardware
Pimpma Golf & Leisure SPCA Pet Food Store Janus Marketing
Jim’s Jerky Beeba Hair, Big Shotz PlaceMakers
La-Z-Boy Headoffice & Conference Bling n Stuff Gifts and Fashion Westco
Anton’s Headoffice QLD Cash Converters Kmart Head Office
O’Fish QLD Coolangatt Newsagents Noni B Limited
COZmedics Headoffice Cooly Health Nut Shack
Power Golf Castle Hill Sydney NSW Esteems Fashion Angus and Robertson
Power Play 3d Virtual Golf Fashionnails Elite Gifts
Yarrambat Pro & Cafe Vic Night Owl Covencience Store Swish Jewlez
Ascot Vale Leisure Centre Vic Sole Integrity Diva
Albany Creek Leisure Centre QLD Sacred Threads Newstalk
Melton Waves Leisure Centre Vic Stage Struck Costumes The Fresh Meal Company
Jamberoo Action Park NSW Surf X Cess Abode Gifts
Scenic World Teez Hair House
The Market Place Cafe Brisbane Airport Temple Door Price Attack
Allianz Bank Vibe Hair Loot Gifts
Queensland Country Credit Union Blackjack Surf and Skate The Pet Shop
Classic Treats Ice Cream Vans Bond n Bond Groove
Commonwealth Bank Books and More Bright Eyes
Gilberts Tree Boots ‘n’ All Colorado
Pennywise CaveRock Bar Cookie Man
Brisbane Colonscopy Champions of the World Sports Donut King
Bon Genre Collsium Sports EB Games
Costal Framing & Design Design Fashions Healthy Life
Kodak Group NZ Dick Smith Electronics Howard Storage World
NewsEpress Canberra Distinctive Decor Kenny’s Cardiology
Texas Peak Group Eastgate Pharmacy Kmart Monne Ponds
Woodbury House NSW Eliza Blue Hairdressing News Xpress
Heavenly Interiors Espresso Xcess Pets Planet
Newsexpress Canberra Fabriques on Eastgate Crystal Seafood
Cakes Around Town Fendalton Pharmacy Terry White Chemist Hyperdome
Essential Beauty Stores Four Paws Pet Pantry Slice of Heaven
Bon Genre Gifts Frangipani Florist Baker’s Choice
Middletons Fine Jewellery Thames Fellas Gifts
O’Fish Resturant Gipzys Fashions Pumpkin Patch Kids Wear
Cafe La Plaza Golden Wok Camera House Kodak Express
Terrica Place Newsagents Goldfields Pharmacy Chez Sandra Fashions
Robina Town Centre Newsagents Goldfields Paper Plus Gift Affair
Bargain Warehouse Hanafins Photo and Print - Head Office Nextra
Bon Genre Gifts Hannahs Relish Home and Gift
Burgo’s Fruit Barn Hardy Healthy Living Tobacco Station Gifts
Simpsons Mitre 10 Noosa Junction Henderson Shoes Zarraffa’s
Redland News Herba Soma Vitamins Bling N Stuff
Zelows Handbags Laveni Clothing Sole Integrity
Betta Electrical Marion McKellow Jewellery Body and Scents
Inspire Furniture Maxims Fashion Boo Boo’s Fashions
Sapphire Wood Mermaid Seafood Da Point Surf
Enhance Furnishings Minsky Lingerie Esteems Fashions
Eurolight New Zealand Breweries Temple Door Imports
Floor Gallery One-Way Books Cargo Gifts
Freestone Meats Pagani Fashions Home Essentials
Lucky Charm Calamvale Pak ‘n’ Save Bay Audio Head Office
Boo Boo’s Fashions Paper Plus - Head Office Muffin Break Hyperdome
Oasis Home and Gift Plastic Wholesales Stage Struck
Simpson’s Mitre 10 Postie Plus Oasis Gifts
The vault Jewellers Quinns Fashion Gym Funky
Minx and Max Rangiora Chamber of Commerce Kelli Daisy Designs Jewellery
Forget-me-Knots Rangiora Florist Elite Gifts, Swish
Paul Austin Jewellers Rodney Wayne Hair Game Traders
Pizza Capers Noosa Ski ‘n’ Ski Candy Time
Illusions Noosa, Lady Bird Noosa Snow and Surf Wild Gifts, Art Land Indooroopilly
News Express Canberra Sterling Sports Gardentown Newsagency
Saha Noosa Cafe Sweet Temptations GT Cavery
Carole Tretheway Design T and T Childrens Wear L-ements
Newton’s Apple Puzzles and Games Tahiti Pearl Dream McCartney and Creed Shoes
Mofo Trading Co Telecom Head Office Pascoe Jewellers Gardentown
Noosa Pool and Spa Centre Tips ‘n’ Toe Shoe Rack
The Lucky Charm Newsagent Noosa UniChem Pharmacies Head Office Star Gardentown Cafe
Hostyle Clothing Vodaphone Head Office Tobacco Station
Computer Troubleshooters Zecca Fashion Store Go Sushi
I Cherry Shoe $2 Shop, Champions of the World Sports Get Fresh Fruit and Vegetables
Noosa Surf World Christo Seafood Bean and Beyond Coffee Robina
Robina Butcher Dolce Cafe Opportune Business Network
Cute 2 Boot Gownings Cafe Evropi Canberra
Le Trendy Coffee Insight Decor - Sydney The Teddy Bear Shop Canberra
Fresh n Fast, Dragon Boat Resturant Jenny’s Handbag Slave to Luxury Gifts
Seafood Hut Kleins Jewellery Canberra Centre Foodcourt Redesign
Pete’s Café Modo Handbags Blooming Valley Nursery
Pink Poppies Gift Monograma Fresh Food Company
Hot Copper Heating Newstalk Price Attack
Furniture One Stanthorpe Price Attack Maggie Drion Meditation
Stanthorpe Sports and Camping Reader’s Books Echidna Acupuncture
Pure Heaven Scenic World Nutshack Melton
Goldstone Jewellers Special Moments Sellagence New Zealand
Gracious Giving Relish Wishbone Food
Out and About Fashions Mr. Toys Chaska - The Indian Addiction
DFA Tattoo & Piercing Cookie Man Sushi World
Maddie Gift Gallery Gift Affair Noodle Xtra
Rayner’s Photographics Wild Cards and Gifts Dolce Espresso
Duggans Camera Centre La Porchetta IGA Supermarkets
Gazebo Fashions Bright Eyes Paddys Meats
Rose City Jewellers Terry White Chemist Capalaba Meats
Saddlery Supplies Store Chez Sandra Fusion
Presence on Palmerin Le Gassick Collections Coffee Moves
Glamorous Brides Groove Ollies Place
PRD Real Estate Loot Homewares and Gift Not Just Pies
Warwick Credit Union Game Traders Big W Tweed
My Optical Cruise Robins Kitchen
Hair Kreations Ella Bache Hyperdome The Bean Inn
Scenic World Retail Howards Storage Puzzling at Robina Town Centre
Albury Go Sushi Chemart Pharamcy Infinity hair
Loot Burleigh Heads AMF Bowling Kebab Heven
GoGo’s Deli Camera House Pipeline Surf
Ever After Fashion Nextra Newsagency Wendys Ice Cream
Beacon Lighting Candy Time Bag Time
Casabalaca OpportuneNet Zellows handbags
TW Hairworks Kurrajong Kitchens Nextra Newsagent (multiple locations)
Ebony Salon P Park Golf – Proshop and Bar Nic Nax Discount Store
Pure Indulgence Decorug and Rug City Choice Variety
Beads and Beads Black Stump Restaurants Ed's PC
The Hat Store Wynstan Blinds and Doors Cost Cutters Discounts
Brimbank Go Sushi Christo Seafoods The Vintage Apron Cafe
Toowoomba Go Sushi Essential Beauty Terry White Chemist Capalaba
Choice Variety Discount Store Insight Decor The Tea Cup Cottage
Coffee Club Calamvale Kirela StockDales for Hair
LJ Jewellers Smart Connection Subway Capalaba
Troppos Fruit Scenic World Origin Kebabs
Fresh n Fast Cafe Le Trendy Coffee Wrap Up Gifts


Pharmaceutical Photographic Other
UniChem Pharmacy - Head Office Amcal Pharmacy Waipukurau Queensland Country Credit Union
Amcal Bishopdale Pharmacy Amcal Pharmacy Waiuku Alexanders Advertising
Amcal Fruness Pharmacy Bruce Watt Photography BIZ Print
Amcal Coastlands Pharmacy Camera and Digital Timaru BNS Print
Brighton Pharmacy Donald Buckley Kodak Express CACI Clinic
Colombo Street Pharmacy Donald Buckley Kodak Express - Esk Street Canterbury Asset Management Company
Goldfields Pharmacy Fuji Camera Store Canterbury Development Corporation
Halswell Pharmacy Glenn Roberts Photo and Camera Catalyst Property Limited
Kiapoi Pharmacy Goulds Christchurch Casino
Lenis Young Pharmacy Hanafins Kodak Express Nelson Colliers Jardine
Moore House Pharmacy Hanafins David Brown and Associates
Palm Beach Plaza Pharmacy Photo and Print NZ Greymouth District Council
Te Aroha UniChem Happy Snappa Grow Commerce
Amcal Cambridge Imageland Hawridge Properties Limited
Chartwell UniChem Life Pharmacy Kens Camera K2 Skis
Blooms the Chemist Kodak Head Office / Kodak Express Kiwi Property Income
Paeroa Pharmacy Munro/Burgess Kodak Express Pharmacy Livingstones Properties
Vaughan Plaza Pharmacy Network Camera Maxims Fashion Stores
Unichem Te Aroha Pharmacy and 100+ more PMA Millers Store Designers
Geddes Pharmacy NSW Picture Perfect Richard Ellis
Leisure Centres & Golf Courses & Tourism  Positive Image Salomon Ski Importers
Ascot Vale Leisure Centre VIC Smileez Satchi and Satchi Advertising
Milton Waves Leisure Centre VIC Snapshot Sony
Yarrambat Pro Golf VIC Speedi Color Southway Properties
Powergolf Castle Hill NSW  Wanganui Cameras Wakefield Brass
Gainsborough Green golf Whitianga Focus 2UE Radio
Jamberoo Action Park NSW  Blacktown Cameras Il Cuore Italian Restaurant
Scenic World Tourism NSW Fuji Golden Colour Lend Lease
YHA Head Office - 52 hostel reviews Kaitaia Kodak Express Opptoune Network for ARN Radio Clients
Belgravia Leisure Group VIC Spectrum Photos New Market Queensland Investment Corporation
Albany Creek Leisure Centre QLD  Te Aroha Kodak Express Siltech International
Lazer Photo Brand Adventure
Queenstown Fuji Colour Store Smart Connection
Kodak Express Queenstown The Farm CAfe 
Golden Colour Fuji Store Jamberoo Action Park 
Camera and Digital Services Domain Car Park 


"Working with the retailers of Tweed City over a number of years, Debra has built a great rapport and enthusiastic following amongst business owner and store managers. Presenting inspirational Visual Merchandising and seasonal sales material ensures full classes on each visit, while retailers are keen to book one-on-one sessions to have Debra visit in store with more targeted advice. Debra’s service presents an excellent tool for centre management to assist stores who may be struggling with performance, and to further enhance businesses to maximise their turnover potential. I have always found Debra to be personable, professional and knowledgeable plus full of energy and enthusiasm for retail possibilities."

Megan White
Tweed City
Marketing Manager

"Debra was very flexible in working with a number of the retailers at Stockland Caloundra. We first held a merchandising workshop which received high participation, then one-on-one store consults with Debra. The feedback from the retailers is that they found Debra’s advice refreshing and relevant to their individual stores. I can’t wait to have her back!"

Rhyannon Preston
Stockland Marketing Manager

"I was fortunate to attend the 'workshop' at Anton's this week and although I am not a fan of these events, I owe Anton's a lot since the loss of my business in the floods and felt it was the right thing to do to support their events.

However, I have to admit I was very impressed with the presentation and took away a few pointers from the evening so I thought it would be appropriate to send a email of thanks. The information shared this week certainly showed me a couple of areas I can have a go at fixing on my own."

Thank you
Steve Rainbow

"I worked with Debra over a three year period. This involved reviewing our business practices with regards to the running of the 750 square metre souvenir shop & F&B. The business had become static and needed a new lease of life with regards to product selection/deletion, merchandising and the need to grow sales. The expertise and experience that she provided made it possible to address all the critical aspects of the business, by providing the tools to succeed and assisting in the implementation of key strategies. Feedback in the form of one on one meetings, emails and quarterly reporting were an important part of this process.

Our business saw large sales growth in key areas: unit sales, revenue and profit margins and we have created the platform towards continued growth."

Jeanette Curry
Product Manager
Scenic World Katoomba

"I had the pleasure of working with Debra when I was the Marketing Manager at Calamvale Central Shopping Centre. Debra took the time to understand the project and develop a strategic plan. She ran workshops as well as worked one-on-one with the retailers and the improvement in sales reflected the quality of her work.

Debra is a delight to work with, her positivity is infectious and the knowledge and advice that she provided was above and beyond expectations."
Service Category: Business Retail Consultant
Year first hired: 2009
Top Qualities: Great Results, Personable, Expert"

Lisa Pisasale
Marketing Manager

“Donald Buckley Photographic stores” have used Debra from Boom for the last 3 ½ years and during that time, she has been an enormous help in changing and improving our stores. We have been amazed at how her simple and straight forward ways of merchandising have had such positive results. Debra understands the needs to work within a budget and has given us great, cost-effective ways of making changes that don’t break the bank.

The difference in sales was almost instant, and her positive and enthusiastic manner is contagious, even with the most resistant of staff. Actioning the changes Debra has suggested, resulted in a much huge increases to our bottom line as well as playing a significant part in two of our stores tying for the top honour of NZ Kodak Express Store of the Year.

In today’s highly competitive retail marketplace, her ongoing willingness to offer advice after she has visited and positive feedback is very unique – anyone who has the opportunity of working with Debra should grab it with both hands – it could be the best retail move you will ever make!”

Joanne Hall
Kodak Express Store of the Year